Closing Date 2025-03-25
WE NEED A SYSTEM SUPPORT SPECIALIST
CAN YOU GIVE US THE SUPPORT WE NEED?
We're looking for someone with all the Skills to deliver outstanding IT Support.
Specializing in multi-platform environments, Eureka Technology Partners delivers world-class managed IT services to a wide variety of industries. Working in an ISO 20000 environment, we offer clients around the globe Remote IT Support as well as five distinct services - Enterprise Support, Data Centre facilities, -Information Security, Network Monitoring and Disaster Recovery.
SYSTEM SUPPORT SPECI SPECIALIST
Gain exposure to Multiple Platforms. Work in an ITIL & ISO 20000 Environment. Join a World Class IT Compan
We are currently in the process of recruiting highly motivated, IT savvy individuals for our continuous Service and Technical Improvement teams. If you join us, you'll have the opportunity to learn on the job by shadowing our experienced professionals and as well as through our in-house technical trainings. You'll also be exposed to world-class remote management tools in an ISO 20000 Certified environment using ITIL best practices.
Qualifications & Experience:
- Higher National Diploma/Degree in IT
- Minimum 02 years experience in a similar position
- Good Decision-making, IT & Communication skills
- Level 01 Remote/Onsite Technical Support for Clients
- Analyzing and Resolving End User Workstation Problems including Network Printers
- Provide End User Training where required
- Windows Desktop, Remote/On desk Maintenance
- Maintenance of Vendor Contracts and SLAs of Devices & Services
- IT Savvy, Dynamic and Intelligent
- Exposure to a Desktop/Server Environment
- Exposure to Cloud & Virtualization technologies
- Good knowledge of Linux and Windows Server technologies
- Documentation/Writing Skills and an Excellent command of the English language
Applicants should be resident in the Colombo district or willing to relocate to Colombo if selected
If you think you have what it takes and would like to join our team, please logon to http://careers.eureka.lk and upload your CV without delay.
