Closing Date 2025-03-28
JOIN OUR DYNAMIC TEAM
Client Services Coordinator
Are you a motivated and results-driven sales professional? Join our dynamic team as a Client Services Coordinator!We are looking for a talented individualto drive growth, optimize sales strategies in a fast-paced environment.
We are
The top-tier provider of Board Meeting Software Solutions, leader in Malaysia, Sri Lanka, India, South Africa and over 40 countries globally. We proudly serve some of the world's largest organisations, including Forbes Global 2000 and Fortune 500 companies. Join our multinational team and embark on a journey of growth and innovation with us!
Responsibilities
- Provide assistance to clients in person, on email, or telephonically.
- Schedule meetings or telephone conferences between clients and management.
- Coordinate among internal team and the customers for the issues escalation and prioritization.
- Handling the internal ticketing system and maintaining the SLAs.
- Escalate complaints to relevant departments.
- Should be able to work on shift basis to support global clients.
Attributes Required
- A bachelor's degree is preferred in IT or computer science or a related field.
- Computer skills - must be proficient with Microsoft Office packages.
- Basic knowledge about the windows server, SQL server and mobile OS.
- A professional and friendly demeanor.
- Excellent verbal and written communication skills.
Email us to careers@boardpac.co
Please mention "Client Services Coordinator" in the subject line.
